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Capacity building for establishment and operation of One-Stop-Shop (OSS) in 10 Communes in Tra Linh district, Cao Bang

Implementing time : 2005-2006

Client : SDC

Main project features: The program pilots a model of OSS for administrative service delivery at 10 communes of a mountainous district, Cao Bang. The successful model will be documented as a guideline for other mountainous and disadvantage communes of the province

Activities performed:
• Developing, testing and validating a feasible, workable and affordable process of establishing OSS at the commune level.
• Developing a Manual on OSS establishment and operation at commune level
• Promoting the new commune-OSS model nationwide 

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